Detailed write up on the procedure for opening an account along with Flowchart and video if any (optional).please click  Here

Head Office

2nd Floor, Shukla Palace, Sapru Marg, Lucknow – 226001

0522 – 4052802 / 4052813

helpdesk@fairinvest.co.in

Compliance Officer

Mr. Nalin Rastogi

Compliance Officer for (NSE, BSE, DP)

0522 – 4052806

compliance@fairinvest.co.in

VISIT IN OUR NEAREST BRANCH OFFICES

Chowk Branch

C-5, Kusum Deep Complex, Chowk, Lucknow
4040533/4040534/9335291011

Gomti Nagar Branch

1/6, Vivek Khand, Gomti Nagar Lucknow
4040537/4040540/9335461313

Aliganj Branch

UGF -47, Sahara India Centre , Kapoorthala, Lucknow
4040531 / 4040532 / 9335291001

Annexure A
Escalation Matrix:

Details of Contact Person Address Contact No. Email Id Working hours
Customer care Sameer Pandey 2nd  Floor  Shukla Palace Sapru Marg Lucknow 0522-4052813 helpdesk@fairinvest.co.in 10:00 am to 6:00 pm ( Mon-Fri )
Head of Customer care Jyoti Verma 2nd  Floor  Shukla Palace Sapru Marg Lucknow 0522-4052802 helpdesk@fairinvest.co.in 10:00 am to 5:30 pm ( Mon-Fri )
Compliance Officer Nalin Rastogi 2nd  Floor  Shukla Palace Sapru Marg Lucknow 0522-4052806,4052815 compliance@fairinvest.co.in 10:00 am to 6:00 pm ( Mon-Fri )
CEO Mahesh Mittal 2nd  Floor  Shukla Palace Sapru Marg Lucknow 0522-4052805 compliance@fairinvest.co.in 10:00 am to 6:00 pm ( Mon-Fri )

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/ and with CDSL at https://www.cdslindia.com/Footer/grievances.aspx. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

INCASE YOUR QUERY PLEASE WRITE TO US

Write to our grievance team for your queries

grievance@fairinvest.co.in

Detailed write up on procedure for filing a complaint on designated email id/ Toll-free number along with Flowchart and video if any (optional). Provisions are to be made for sharing Ticket Number once the complaint is lodged. please Click  Here

Detailed write up on procedure for finding out status of the complaint basis Ticket Number etc. along with Flowchart and video if any (optional). please Click  Here